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To help minimize duplicate threads, and to help in solving the problem faster, please follow the following guidelines.
- For any issues with the features of Batoto, try the following first:
- Make sure your browser allows setting site cookies. Most of Batoto's services rely on this.
- Try clearing your browser's cache and cookies.
- Check if any add-ons are interferring with the site. (Try another browser/disable all addons, etc...)
- Make sure you are not using the IP.Board Theme since it's not fully supported by Batoto (we only keep it because some people might prefer it.)
If the problem still persists after clearing your cookies/cache and disabling add-ons, proceed to Step 2;
- SEARCH! Some people might have had the same problem you're having. It doesn't take a while to search at least two pages. You can also use [CTRL + F] to help.
- The Frequently Asked Questions also offers answers to the common questions users have with the site.
- Be as specific as you can be with the topic title and descriptions.
- Bad examples: "small changes" "a few suggestions" "a problem"
- Good examples: "Issue with forums not displaying avatar icon"